Twitter is putting new safeguards in place Friday after an outgoing employee was able to shut down President Donald Trump's account briefly, the company said Friday. Twitter customer support cannot, however, access customers' private direct messages, nor can they tweet on behalf of other users, these people said.
Many praised the temporary shutdown of Trump's account, with users saying the unnamed employee responsible "deserves a medal" and that "not all heroes wear capes".
Where were you when you heard that Trump's twitter account had been deleted? The statements made in the personal account, repeatedly violated the Protocol of the President of the United States, ahead of press briefings and statements by other officials.
But by 7 p.m., Twitter had learned that a customer support employee, on their last day of work, pulled the stunt. Many took to the social media site reacting to the Presidents Twitter Disappearance.
"We are making it clear that context - including if the behavior is targeted, if a report has been filed and by whom, and if the Tweet itself is newsworthy and in the legitimate public interest - is crucial when evaluating abusive behavior and determining appropriate enforcement actions", Twitter said in a statement.More news: Nintendo Reveals 'Link Green' 2DS, Breathe of the Wild Explorer's Edition
Trump was back on Twitter soon after the account was restored, and the employee did not send or alter any tweets. "I guess the word must finally be getting out - and having an impact".
"Different types of access", the former employee said.
The platform, alongside Google and Facebook, also spent the better part of the week testifying in congressional hearings about efforts to curb misuse, in part by hiring additional employees, according to the Times.
Trump's account disruption comes hours after tweeting that he was backing off the idea of sending the NY terrorism suspect to Guantanamo Bay, Cuba, calling for a regular federal trial and the death penalty instead.