Lawyers representing the passenger who was dragged off the plane, Dr. David Dao, have said he suffered a concussion and plans to file a lawsuit against the company.
The legislation would also bar the state of IL from making travel arrangements, doing business with or having investments in any commercial airline that maintained a policy of removing paying passengers to make room for employees traveling on non-revenue tickets.
Customers on Delta Airlines flights will be entitled to up to a little under $10,000 in compensation for giving up seats on overbooked flights after a change in policy following the controversy caused by the removal of a passenger from a United Airlines flight last weekend.
The treatment of Dao sparked global outrage, as well as multiple apologies from the carrier, and raised questions about the overbooking policies of airlines. Cellphone video of the incident sparked widespread outrage and created a public-relations nightmare for United.More news: United pledges to review policies on removal of passengers
A hearing scheduled for Monday morning was canceled because United and the city "agreed to preserve and protect the evidence requested", Dao's attorney, Thomas Demetrio, said in a statement.
According to the New York Times, United will now require staff members to check in for their flights up to an hour in advance to prevent paying customers from being removed from a plane.
The incident has made many passengers expressing their disappointment with the company, with majority of them saying that United deserves a boycott. "This is one of our initial steps in a review of our policies". American Airlines has said it won't remove a revenue passenger who is already on board to give a seat to another passenger.
United initially stumbled in its response, but has since promised not to take seats from boarded passengers anymore, pledged not to use law enforcement in such situations and offered to refund everyone aboard the plane.